Since January 1, 2022, the way we work at Crossmedia has been looking a little different. With the introduction of the 35-hour flexitime and flexible location week, we are rethinking work and life in our agency. During a test phase, colleagues will have six months to get used to the new model and to find their own flow. Our employees can work when, where and in whichever manner they prefer. Now, shortly before the end of this test phase, the time has come for a first conclusion. Unit Director Dominik Etscheit has the task of leading his team during the reorganization process. On #XMVoice, he tells us what mindset is needed to make FUTURE WORK a daily habit, and what the role of empathy, inspiration and communication is in this process.